Dial-Up Technicial Support

Getting Started

For help connecting to our Nationwide Access numbers see our Nationwide Dial-up Setup Information If you are using our national dial up network you must login using you complete user name. This would be username@ihot.com, not just username

Basic Troubleshooting Stops

• Double-check your settings, make sure the user name and password are correct. Check that you have a valid phone number entered. 
• Try disconnecting (hanging up) and reconnecting (re-dialing) to IHOT. 
• Unplug and plug-in your telephone connections, and power cables for your modem.  
• Make sure you have dial tone on the modem.  No dial tone you won't be able to connect. 
• Restart or reboot your computer. Also it may be usefull to do a complete power cycle of your compute (turn if off and back on)