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You will automatically be charged on the anniversary of your account, If you are frequently...
Can I have a second account?Yes, you can have as many accounts as you like! You can even manage them all through your...
Can I prepay for an additional monthly data transfer/bandwidth?Yes, If you need more monthly data transfer, you need to upgrade your account. If you need extra...
Can I send you my updated Credit Card Number by Email??Can I send you my updated Credit Card Number by Email??? There is only one answer to this...
Can I view my billing account online?To keep track of your web hosting payments you can login to your Account and click the billing...
How do I cancel my account?We're sorry that you have decided to leave us and we'll be sad to see you go, if there's anything...
How do I change my Client Login Area password?Login to your account area and click on "Manage Your Account Details" & then click on "Change...
How do I update or change my Credit Card NumberCredit Card Numbers change, expire and can get lost. This can affect your account...
I don't have credit card. Can I do a wire transfer, check or money order?We do not eccept wire transfers, however you can pay by check or money orders. All hosting...
I have forgotten my Client Login Area Password...
Our billing address is different to those of the registered account owner."Contacts" can also be used where the billing name and address of a client differs to...
Paypal cancelled my subscription. What do i do now?PayPal cancels subscriptions automatically when card details are changed. Why they do this is...
Sometimes your system doesn't accept my credit cards?When paying by credit card, check that the information you enter is correct, also check in your...
We need to have more than one contact person for invoicing/billing. Can this be done?Yes. - "Contacts" are designed for clients you have that require emails to go to more...
What will happen when my site goes over the data transfer limit?The system has the capability to block sites that exceed their data transfer limit. This will be...
